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Frequently Asked Questions – SEWP V
This page provides quick answers to common questions about ordering through FedData Technology Solutions (FDTS) on NASA SEWP V. If you need additional assistance, our team is ready to support your requirement from RFQ through delivery.
Who can order through SEWP V?
SEWP V is available to all Federal agencies, including:
- Department of Defense (DoD) and 4th Estate agencies
- Civilian agencies
- Authorized Federal contractors (supporting government requirements)
How do I submit a quote request?
You can request a quote in two ways:
- Email: sewpopps@feddata.com
- SEWP Quote Request Tool (QRT): Submit directly through the SEWP website
FDTS will provide a fully compliant quote, including all required SEWP elements.
What are delivery timelines?
Delivery timelines vary based on product availability and manufacturer lead times:
- In-stock items: Typically 3–10 business days
- Standard OEM orders: 2–4 weeks
- Large or constrained orders: May vary based on supply chain conditions
FDTS will provide accurate estimated ship dates (ESDs) with every quote and keep you updated throughout fulfillment.
What products are available?
SEWP V provides access to a wide range of IT and mission-support solutions, including:
- End-user devices (laptops, desktops, monitors)
- Data center solutions (servers, storage)
- Networking equipment (switches, firewalls)
- AV and collaboration tools (webcams, headsets, conferencing)
- Software, cloud, and subscription services
FDTS partners with leading OEMs such as Dell, Cisco, LG, Logitech, and more.
Who do I contact for technical support?
Support depends on the need:
- Pre-sales / product questions: FDTS team (sewpopps@feddata.com)
- Order status / delivery updates: FDTS account team
- Post-delivery technical support: OEM/manufacturer support (warranty-based)
FDTS will assist with coordination as needed.
Is there a fee to order?
Yes. SEWP includes a 0.34% contract fee, which is:
- Already included in all quoted pricing
- Not listed as a separate line item
There are no additional fees for using SEWP.
Where can I find the Ordering Guide and Catalog?
You can access SEWP resources here:
- SEWP Website: https://www.sewp.nasa.gov
- SEWP Ordering Guide: Available on the SEWP website
- SEWP Catalog & Quote Request Tool (QRT): Search products and submit RFQs online
FDTS can also assist in navigating the catalog and identifying the right solutions.
How long does the SEWP ordering process take?
Most SEWP procurements can be completed in a few days to a few weeks, depending on complexity—significantly faster than open-market procurements.
Still have questions?
Email: sewpopps@feddata.com
Our team is ready to support your requirement quickly and efficiently.